We collect, receive, and store your Personal Information. If you provide your third-party account credentials ("Third-Party Account Information") to us, you understand that some content and information from those accounts may be transmitted to your account with us if you authorize such transmissions. Any Third-Party Account Information transmitted to us shall be covered by this Privacy Policy. You may choose not to provide certain information; however, this may restrict you from registering with BOBPEY or accessing some of its features and services.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to what is necessary to fulfill the purposes identified below. If we use or intend to use your information for any purpose other than the one for which it was originally collected, we will seek your consent before doing so.

The Personal Information collected will be used solely to enable you to use the services provided by Rellancer Software Solution Pvt. Ltd. and BOBPEY. It will help us promote a safe service, gauge consumer interest in our products and services, inform you about online offers and updates, troubleshoot issues, customize user experiences, detect and protect against errors, fraud, and other criminal activities, facilitate payment collection, enforce our terms and conditions, and for any other purposes described to you at the time of collection.

If you create an account to take advantage of the full range of services offered on BOBPEY, we ask for and record Personal Information such as your name, email address, and mobile number. We may collect and store your Sensitive Personal Data or Information (such as financial information, including but not limited to credit card details, debit card details, bank account information, and Know Your Customer ("KYC") documents as per RBI regulations and any other applicable information) that you may choose to save in your BOBPEY account.
We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup or anytime after). Additionally, we may contact you on behalf of other users (such as users who send friend requests, personal messages, or participate in social collaboration events).
If you do not wish to receive communications unrelated to your use of our services, please click the unsubscribe link provided at the bottom of our emails. We use your mobile number to send transaction alerts and SMS notifications based on your preferences. If you do not wish to receive such SMSs, please notify us at support@bobpey.com to stop receiving them.
Rellancer Software Solution Pvt. Ltd. assures that your Personal Information will never be made public or sold to any third party.

The User shall have the option to erase any information provided by them, including Personal Information. If a User chooses this option, BOBPEY shall delete all stored information of the User from its servers.

We also store customer information such as address, mobile number and email address of customers making payments through BOBPEY checkouts. However, customer information is shared with businesses powered by BOBPEY applications only when the customer chooses to do so. Rellancer Software Solution Pvt. Ltd. is not liable in any way for any misuse of this information by the business or individuals related to the businesses to whom the customer has shared their information.

We record information relating to your use of BOBPEY, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this data to administer BOBPEY and provide the highest possible level of security and service to you. Additionally, we use this information in an aggregated manner to perform statistical analyses of user behavior and characteristics, helping us measure interest in and usage of various features within BOBPEY. However, this aggregated data does not personally identify you.

We own all intellectual property rights associated with the BOBPEY website and its contents. No right, title, or interest in any downloaded material is transferred to you as a result of such downloading or copying. The BOBPEY website is protected by copyright as a collective work and/or compilation (including the collection, arrangement, and assembly of all content on the website) in accordance with applicable laws.

Our logos, product and service marks, trademarks, copyrights, and other intellectual property, whether registered or not ("Our IP"), are exclusively owned by Rellancer Software Solution Pvt. Ltd. and BOBPEY. Without our prior written permission, you agree not to display or use Our IP in any manner. Nothing contained on this website or within its content should be construed as granting you any license, right, or interest in Our IP without our express written permission.

We send cookies to your computer to uniquely identify your browser and improve the quality of our service. The term "cookies" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser’s help file directions.
If you choose to disable cookies, some areas of BOBPEY may not work properly or at all. BOBPEY uses third-party tools, which may collect anonymous information about your visits to BOBPEY using cookies and track interactions with BOBPEY's products and services. Such third parties may also use information about your visits to BOBPEY and other websites to target advertisements for BOBPEY’s products and services.
No Personal Information is collected or used in this process. These third parties do not have access to the name, phone number, address, email address, or any other Personal Information about BOBPEY's Users. BOBPEY Users can opt out of sharing this information with third parties by deactivating cookies. The process varies by browser; please refer to your browser’s help file to learn how to disable cookies.

We may use the information we collect in connection with your use of BOBPEY (including your Personal Information) to investigate, enforce, and apply our Terms and Conditions and Privacy Policy.

We do not share your Personal Information with any third party apart from financial institutions such as banks, RBI, or other regulatory agencies (as may be required) and to provide you with services that we offer through BOBPEY. We may also share your information to conduct quality assurance testing, facilitate account creation, provide technical and customer support, or offer specific services—such as synchronization of your contacts with other software applications—in accordance with your instructions. These third parties are required not to use your Personal Information for any purpose other than providing the requested services.

We may share your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under common control (collectively, the "Affiliates") that we may have now or in the future. In such cases, we will require them to honor this Privacy Policy.
If another company acquires Rellancer Software Solution Pvt. Ltd. or its assets, that company will possess your Personal Information and will assume the rights and obligations related to that information, as described in this Privacy Policy.
We may disclose your Personal Information to third parties in good faith belief that such disclosure is reasonably necessary to:
(a) take action regarding suspected illegal activities;
(b) enforce or apply our terms and conditions and Privacy Policy;
(c) comply with legal processes, such as a search warrant, subpoena, statute, or court order; or
(d) protect our rights, reputation, and property, or that of our Users, Affiliates, or the public.
Please note that we are not required to question or contest the validity of any search warrant, subpoena, or other similar governmental request that we receive.

We may disclose aggregated information to third parties regarding User behavior in connection with actual or prospective business relationships with those third parties, such as advertisers and content distributors.

References on this Website to any names, marks, products, or services of third parties or hyperlinks to third-party websites or information are provided solely for your convenience and do not in any way constitute or imply our endorsement, sponsorship, or recommendation of the third party, information, product, or service.
Except as set forth herein, Rellancer Software Solution Pvt. Ltd. does not share your Personal Information with those third parties and is not responsible for their privacy practices.
We suggest you read the privacy policies on all such third-party websites.

As a registered BOBPEY User, you can modify some of your Personal Information and your privacy preferences by accessing the "Account" section of this Website.

Your account is password protected. We use industry-standard measures to protect the Personal Information that is stored in our database. We follow industry-standard best practices on Information Security, as also mentioned on our website. We limit access to your Personal Information to those employees and contractors who need access to perform their job functions, such as our customer service personnel. If you have any questions about security on BOBPEY, please contact us at support@bobpey.com.

You hereby acknowledge that BOBPEY (operated by Rellancer Software Solution Pvt. Ltd.) is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of BOBPEY. Please note that at all times you are responsible for updating your Personal Information, including providing us with your most current email address.

If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us. Continued use of BOBPEY after any change/amendment to this Privacy Policy shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/tribunals having jurisdiction in Kolkata, West Bengal, India, and irrevocably submit themselves to the jurisdiction of such courts/tribunals.

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your inquiry.
Any complaints or concerns related to your Personal Information, the content of this Website, disputes, breaches of confidentiality, proprietary rights issues, or intellectual property matters should be promptly reported to our Grievance cum Nodal Officer at the contact details provided below:

Grievance Officer: Mr. Gautam Srivastav
Email: support@bobpey.com
Address: 101/2/2, Mosidhati Road, P.O.P.S. Barasat, Kolkata, Parganas North, West Bengal, India, 700124